Frequently asked questions

Ringlate is a messaging app for people and the groups they belong to. You can send messages and media, make voice and video calls, run groups and channels, and keep everything in sync across your devices.

iPhone, iPad and Android phones and tablets. Sign in on each device with the same account; your chats appear on all of them.

Ringlate is free. There are no ads and no paid tiers.

No. We show no advertising and we do not sell personal data. The privacy policy lists exactly what the software processes and why.

Install the app, choose a username and a password (or sign in with a one-time code), and you are in. You can add a profile photo, a bio and a birthday whenever you like.

Anyone who knows your username can start a chat, unless you have blocked them. You can also decide who may call you and who may add you to groups.

One check: the message reached our servers. Two checks: it was read by the recipient.

Yes. Edit a message from its menu, delete it for yourself, or delete it for everyone in the chat.

In a group everyone can write. A channel is a broadcast: only its admins post, and subscribers read, react and comment where you allow it.

Tap the attachment button in any chat and choose Location. You can send your current position or share a live location for 15 minutes, an hour or eight hours; stop it whenever you want.

Yes. Sign in on the new device with the same account. Each device appears in Settings → Devices, where you can end any session.

No. Messages are encrypted in transit (TLS) and stored on our servers so that they are available on every device you sign in to. They are not end-to-end encrypted. The privacy policy explains what this means for you.

In Settings → Privacy and Security you can set an additional password. Whenever your account is signed in on a new device, that password is required as well.

Yes. Settings → Privacy and Security → App lock lets you require a passcode or biometrics before the app opens.

Nobody has to. Ringlate accounts are built around a username, so you can be reachable without ever sharing a number.

Open the person's profile and choose Block. To report a message, a chat or a channel, open its menu and choose Report; we review every report.

Settings → Devices lists every active session. Tap a device and choose Sign out, or sign out all other devices at once.

Sign in from another device, open Settings → Devices and end the session of the lost phone. If you had two-step verification on, nobody can sign in without that password.

Settings → Privacy and Security → Delete account. This removes your profile and your content from our servers. See the account deletion page for details.

Write to us from any other address with details that let us verify you are the account owner, and we will help you regain access.

Check that notifications are allowed for Ringlate in your device settings and that the chat is not muted. On Android, make sure battery optimisation is not restricting the app.

Both sides need a working internet connection. If one of you is on a restricted network, try switching between Wi-Fi and mobile data.

Open Settings → Data and Storage and check the automatic download rules, or tap the media to download it manually.